package com.ruoyi.vehicleDispatch.domain;

import org.apache.commons.lang3.builder.ToStringBuilder;
import org.apache.commons.lang3.builder.ToStringStyle;
import com.ruoyi.common.core.annotation.Excel;
import com.ruoyi.common.core.web.domain.BaseEntity;

/**
 * 客服务司机规则对象 customer_service_rule
 * 
 * @author niuyi
 * @date 2025-08-19
 */
public class CustomerServiceRule extends BaseEntity
{
    private static final long serialVersionUID = 1L;

    /** Id */
    private Integer ruleId;

    /** 服务水平 */
    @Excel(name = "服务水平")
    private String serviceLevel;

    /** 响应时间 */
    @Excel(name = "响应时间")
    private Integer responseTime;

    /** 解决时间 */
    @Excel(name = "解决时间")
    private Integer resolutionTime;

    /** 描述 */
    @Excel(name = "描述")
    private String description;

    /** 是否活动 */
    @Excel(name = "是否活动")
    private Integer isActive;

    public void setRuleId(Integer ruleId) 
    {
        this.ruleId = ruleId;
    }

    public Integer getRuleId() 
    {
        return ruleId;
    }

    public void setServiceLevel(String serviceLevel) 
    {
        this.serviceLevel = serviceLevel;
    }

    public String getServiceLevel() 
    {
        return serviceLevel;
    }

    public void setResponseTime(Integer responseTime) 
    {
        this.responseTime = responseTime;
    }

    public Integer getResponseTime() 
    {
        return responseTime;
    }

    public void setResolutionTime(Integer resolutionTime) 
    {
        this.resolutionTime = resolutionTime;
    }

    public Integer getResolutionTime() 
    {
        return resolutionTime;
    }

    public void setDescription(String description) 
    {
        this.description = description;
    }

    public String getDescription() 
    {
        return description;
    }

    public void setIsActive(Integer isActive) 
    {
        this.isActive = isActive;
    }

    public Integer getIsActive() 
    {
        return isActive;
    }

    @Override
    public String toString() {
        return new ToStringBuilder(this,ToStringStyle.MULTI_LINE_STYLE)
            .append("ruleId", getRuleId())
            .append("serviceLevel", getServiceLevel())
            .append("responseTime", getResponseTime())
            .append("resolutionTime", getResolutionTime())
            .append("description", getDescription())
            .append("isActive", getIsActive())
            .toString();
    }
}
